Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You can find almost all the answers to your questions in the easy–to–navigate Help Center built into our Online Control Panel. It offers an ever–growing repository with regularly asked questions and detailed help articles prepared by our knowledgeable help desk support staff.

  • Top quality support service

  • How–To Videos

  • For people who’d rather learn how to handle a commonly experienced issue by watching a video lesson, we’ve added a compilation of video tutorials to our Online Control Panel. All the videos are concise and easy to comprehend. They offer step–by–step demonstrations of various site management techniques.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 help desk support service with a 60–minute ticket response guarantee. A group of practiced technicians will be at your disposal to reply to all the queries that you may have. During non–peak hours, a response will be provided within just twenty minutes.