Live Chat Support in Shared Hosting
Together with the telephone and ticket support, we provide live chat support too. You can get in touch with us every single day, including weekends and holidays, and we can give you more information about the shared hosting that we offer if you are not among our customers yet, or about general and billing questions when you already have a user profile. Though for entirely tech issues you'll need to open a ticket to the tech support team, because such matters will need additional time to be taken care of, you can still get in touch with us through the live chat for some technical info. For instance, we're able to help you set up an email address in your email client or troubleshoot multiple issues, saving you a lot of time. Even when our telephone lines are already off for the day, you'll be able to talk with a live person.
Live Chat Support in Semi-dedicated Servers
We provide you with live chat support as a part of our services, so that if you have any questions concerning our semi-dedicated servers, you can contact our customer care team at any moment regardless of whether you've already obtained your account or not. In general, the chat service is intended for pre-sales, billing and basic questions and problems, still we will help you with a lot of technical questions as well. We will help you select the best package for your websites if you do not have an account yet, we can reply all of the billing questions or concerns you could have or we can help you with setting up your new e-mail address on your computer or smart phone - all the abovementioned will be done quickly because our live chat service is available all day long, every day. Any time you want help, you are able to talk to a representative and save a long time.